Registration Form

Creating an account with us allows you to use all of our online services.
Once logged in, our website provides you with complete access to our product descriptions, price lists, order forms and more.
Simply complete the registration form and we will get your account set up once we have verified your details.

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Registration Terms of Service

Our policies are listed below. Please acknowledge that you accept the policies before submitting your registration. If you have questions before registration, please Contact Us.

Purchase Terms and Conditions

Parties

Signature Supplements Inc. (“Signature”) is a compounder of natural herbs, vitamins, minerals, amino acids and other nutraceuticals ( “Product”), having its head office at 201 Brownlow Ave, Unit 39, Dartmouth, NS, B3B 1W2. The terms “we”, “our”, and “us” refer to Signature.

“Purchaser” means the individual, corporation or other legal entity which orders Product from Signature. Where the Purchaser is a corporation or other legal entity, the term “Purchaser” also includes the natural health care practitioner (the “Practitioner”) who has prescribed the Product for a patient. The terms “you” and “your” refer to the Purchaser. Where you are making a purchase on behalf of a corporation or other legal entity, you acknowledge that you have the capacity to legally bind that corporation or other legal entity, and are accepting the Agreement as described in the next section on their behalf.

Agreement

The terms and conditions set out in these Purchase Terms and Conditions shall apply to every Order for Product and together with the Order form shall form a legally binding agreement between you and Signature (the “Agreement”). You agree to the terms set out herein. Nothing in any agreement between you and us shall confer any contractual rights on third parties, except as specified therein.

Our Relationship with You and Disclaimer

Our compounded Products are intended for use by health professionals and/or for further compounding only and are not intended for retail sale. Notwithstanding any advice we may provide to you in the compounding of Products we do not provide advice to patients with respect to the prescription, consumption or use of the Product or any other advice of any nature or kind. You are solely responsible for prescribing Products to patients and for fully informing the patient of the benefits and risks of using the Product.

Placing Orders

Product may be ordered by completing a Stock and Bulk Order Form, an Individual Custom Formula Order Form or Practitioner-Designed Stock Order Form or such other form as we may accept from time to time (the “Order”). We may refuse to accept any Order for any reason and, if we do, we will notify you as soon as possible.

Minimum Orders

There is no minimum Order dollar value, just minimums for the number of bottles ordered:

  • Signature Supplements Stock Products with Signature Supplements labels: 3 bottles per product per Order
  • Practitioner-Designed Stock Products: 10 bottles per product per Order
  • Signature Supplements Stock Products and Practitioner-Designed Stock Products Private labelling: 10 bottles per product per Order
Packaging and Labeling

All Products will be packaged in an appropriate container at our discretion and shipped securely and safely. Product labelling will be based on instructions provided by the practitioner on the original Order form.

Delivery

All Orders will be filled in priority sequence and shipped as soon as possible. Any delivery estimates provided by us are not guaranteed. Furthermore, Signature shall in no way be responsible for any delays in delivery caused by third party couriers or errors on your part in your submitted delivery address. Formulas requiring non-stocked ingredients may require additional time for shipping. The Product shall be deemed delivered at the time it is shipped. A bill of lading or other written evidence received from the shipper shall be conclusive proof of shipment.

Shipping

We will ship all Product by ground via a courier of our choice. The following shipping and related charges will apply to all Orders:

Canada

  • For Orders over $375 - free of charge
  • For Orders under $375:
  • Atlantic Canada - $10
  • Ontario and Quebec - $12
  • All other areas - $16

Outside Canada

Shipping and handling charges will be calculated based on destination.

Air Freight

All Orders requiring air freight will be assessed on an individual basis. Please contact us for details.

Expedited Orders

In the case of expedited orders, we will be applying a $10 fee to identify your order as high priority.

Third Party Shipping

We will ship directly to a patient or other third party if requested, if the name and address of the patient or third party is set out on the Order Form. If no other address is specified, the Product will be shipped to you at your last known address, or the address specified in your online account.

Uncontrolled Delays

We manage our inventory with great care in an ongoing effort to retain a constant supply of all ingredients. However, products will sometimes be out of stock due to circumstances beyond our control. Should this happen, you will be advised accordingly.

Pricing

Prices for Stock Products are set out in the Stock Price List, a copy of which is available upon request. Prices for ingredients to be used in all types of custom formulas are set out in the Custom Formula Price List. Price lists are subject to change from time to time without notice and the current price lists will apply. In addition to the price of ingredients, there will be a custom formula charge for Individual Customer Formula orders, which will be charged each time the formula is compounded. There is no custom formula charge for Practitioner-Designed Stock Orders regardless of the number of ingredients in the formula. A 10 bottle minimum applies. Quotes for all custom formulas are available upon request. If you do not request an advance quote when placing an order, you will be deemed to have accepted the price charged in the invoice. Prices are exclusive of provincial and federal sales taxes and all applicable sales taxes will be charged to you in addition to the price. Shipping and handling charges are extra. Volume discount pricing is available by agreement.

Where you are making a purchase from outside of Canada, purchases of Product may be subject to duties, national or local taxes in your jurisdiction, and/or brokerage or customs fees. You acknowledge that you are solely responsible for any of these additional charges.

Payment and Credit Terms

If you are a new Purchaser, you agree to complete a credit application in a form to be provided by us. Existing Purchasers may be required to complete a credit card application from time to time to allow us to update our records. Product will be shipped only after your credit application has been approved by us. Our standard credit terms are net 30 days from the invoice date. Signature may revoke established credit terms on accounts that are not in good standing. Payments also may be made by credit card (VISA and MasterCard). Credit card payments are processed before we ship your order. Interest will be applied to all past due accounts at a rate of 24% per annum (2% per month). All accounts over 120 days past due will be sent to a collection agency. A charge of $25 will be applied to all returned cheques.

Return Policy

If a Product is determined to be defective or damaged upon receipt as a result of our error, either in its contents or packaging, we will replace the item or provide a full refund. All defective or damaged items, or any invoice discrepancies must be reported to us within five business days of receipt of the Product for credit consideration. Certain powdered Product may have a disagreeable taste, smell, and/or appearance that is characteristic of that Product. Issues pertaining to Product taste, smell and appearance will be carefully inspected before any consideration of defective claims can be considered.

General Exclusion of Implied and Statutory Warranties

With the exception of the limited warranty specifically provided below, Signature hereby excludes the application of all express or implied warranties, conditions and obligations of Signature, whether statutory or otherwise, concerning the fitness of Product for any purpose.

Signature’s Sole Warranty

Signature warrants that the Product has been compounded in accordance with your specifications or as otherwise stated on the package label. We do not warrant the effectiveness or suitability of any Product for any purpose. Our liability to you is absolutely limited to a return of the purchase price where the Product was not compounded in accordance with your specifications or as described on the label.

Your Warranties

You represent and warrant to us that you are a Practitioner or, where you are a corporation or other legal entity that all Product ordered for or provided to a patient has been so ordered or provided on the advice of a Practitioner within the Practitioner/Patient relationship. You further represent and warrant that each patient for whom Product is ordered or provided has been or will be fully apprised of the risks associated with the use of the Product in all of the circumstances. You acknowledge and agree that we will not verify the suitability of or otherwise warn patients in respect of the Product, including but limited to its uses, effectiveness, risks or side effects.

Practitioner Insurance

You represent and warrant that you carry adequate liability insurance against claims related to the use of the Product by third parties.

Release and Waiver

You hereby remise, release and forever discharge us and our affiliates, directors, officers, successors and assigns of and from all manner of actions, causes of actions, suits, debts, accounts, liabilities, covenants, contracts, claims and demands which you have ever had, now have or which you can, shall or may have against us for or by reason of any cause, matter or thing whatsoever arising out of or attributable to the use or consumption by you or a third party of Product delivered by us, including but not limited to, the use or consumption of Product by any patient.

Indemnification

You agree to indemnify, defend and hold us and any of our affiliates, directors, officers, successors and assigns harmless against all manner of actions, causes of actions, suits, debts, accounts, liabilities, covenants, contracts, claims, demands, losses, expenses, damages and costs, including without limitation any reasonable lawyers' fees incurred by us, resulting or arising from or relating to (a) the use or consumption by any third party of Product delivered by us, including but not limited to, use or consumption of Product by a patient;(b) the failure to deliver Product or otherwise comply with any agreement for the sale and delivery of Product; or (c) your failure to fulfill your obligations under the Agreement.

Force Beyond Control

We will not be liable for any non-performance or delay in performance that is due wholly or partly to fire, flood, any act of God, the Queen or Her enemies (foreign or domestic), riot, act of war (whether or not declared), terrorism, labour dispute or other cause beyond the reasonable control of either party.

Governing Law

The Agreement and your Order is subject to and shall be construed in accordance with the laws of the Province of Nova Scotia in force at the time. Each of the parties consents to the exclusive jurisdiction of the courts of Nova Scotia with respect to all disputes arising under the Agreement.

Partial Invalidity

Where one or more provisions of the Agreement are found to be invalid, unenforceable or void by any court or tribunal of competent jurisdiction, the remaining terms and provisions of the Agreement shall be deemed to be severable from the part so found and shall remain in full force and effect.

Amendments

You agree and acknowledge that we may from time to time change these terms and conditions without further notice to you and that the version of these terms and conditions in place at the time that an Order is placed will govern the Order. The latest version of these terms and conditions are available upon request, or at the specified URL on the Signature Website.

Extenuating Circumstances

From time to time, situations may arise based on the nature of an Order that require additional terms and conditions. Should this occur, you will be provided with ample time and the additional terms and conditions prior to finalizing your Order.

Privacy Policy

Introduction and Acceptance

Welcome to the Signature Supplements website located at http://signaturesupplements.ca/ (the “Website”) which includes all subdomains present and future. We hope you enjoy your visit and / or use of the Website. By visiting and / or using the Website, you: (1) agree to be bound by the terms of present Privacy Policy (the “Policy”); and (2) consent to the collection and use of your Personal Information as described in the Policy.

The Website is owned and operated by Signature Supplements Inc., a duly incorporated company in the province of Nova Scotia, Canada. Where the present Policy refers to “Signature Supplements”, it may refer to Signature Supplements Inc. and / or its officers, directors, employees, agents or representatives, depending on the context. Any reference to “we”, “our”, or “us” in this Policy shall also refer to Signature Supplements.

The Policy was last modified on May 30, 2016. Signature Supplements reserves the right, at any time and without prior notice, to modify or replace any of the Policy. Any changes to the Policy can be found at this URL. It is your responsibility to check the Policy periodically for changes. Your use of the Website following the posting of any changes to the Policy constitutes acceptance of those changes. If we make substantial changes to the Policy that materially affect the way we treat your information, we will use commercially reasonable efforts to notify you by sending a notice to the primary email address specified in your account or by posting a prominent notice when you log in to your account.

The Policy should be read in conjunction with the Terms of Use, as both these documents govern your use of the Website.

In this Policy, a Website visitor or user may be referred to as “you”. When a Website user has created an account and is logged in, they may be referred to as a “Logged-in User”. If you are representing an organization in your use of the Website, you acknowledge that you have the capacity to bind that organization, and acknowledge that the organization will comply with the privacy obligations in this Policy.

If you have any questions about the Policy, or if you wish to inquire about and / or access any personal information Signature Supplements holds about you, please contact:

Signature Supplements Legal Services
legal[at]signaturesupplements[dot]ca or Contact Us

or:

Signature Supplements Legal Services
Unit 39 - 201 Brownlow Avenue
Dartmouth, NS
Canada B3B 1W2

General Statement of Privacy and Protection of Personal Information

Signature Supplements takes your privacy and security of personal information very seriously. We have provided a secure environment and this strict Policy that describes the limited ways the information is used and the limited access to such information.

What Does This Privacy Policy Cover?

This Policy covers the treatment of personally-identifiable information (“Personal Information”) when you voluntarily submit this information, and other information gathered by Signature Supplements when you are using or accessing the Website. This Policy also covers Signature Supplements’ treatment of any Personal Information that Signature Supplements may share with its business partners or other third parties under very limited circumstances.

This Policy also covers “Patient Information”, information we collect about your patient if you have chosen to have on order of Signature Supplements products delivered directly to the patient and enter this information on the Website. Once received by Signature Supplements and for the purposes of this Policy, all Patient Information shall be deemed Personal Information.

This Policy does not apply to the general practices and treatment of information (whether personal or not) by third parties that Signature Supplements does not own or control, including but not limited to any third party websites or services that you elect to access through the Website or via a link from the Website (“Third Party Website”), or to individuals that Signature Supplements does not manage or employ. While we attempt to facilitate access or link only to those Third Party Websites that share our respect for your privacy, we cannot take responsibility for the content or privacy policies of those Third Party Websites. We encourage you to carefully review the privacy policies of any Third Party Website you access.

Finally, this Policy does not cover any Personal Information you send to Signature Supplements via any non-secured mode of communications such as email, instant messenger or Twitter, as communications via these methods may be subject to interception, loss, or alteration. While we welcome your comments and suggestions sent to us in this manner, we encourage you to carefully examine what Personal Information you send to Signature Supplements via these methods.

No Collection of Personal Information as a Matter of Course

Signature Supplements does not, as a matter of course, gather any of your Personal Information while you are using the Website, unless you are asked to provide such information, for example by signing up for an account. Personal Information is only gathered with your informed consent. Where you have provided Personal Information, it will only be used for the stated purpose, as described in the next section of this Policy.

Personal Information Collected and its Uses

The following is an exhaustive list of Personal Information collected from you upon your express submission when you use the Website, and what we use it for. You acknowledge that you are submitting this Personal Information with your informed consent, and in the case of Patient Information, with the informed consent of the patient.

  • Account Information: As specified in the Terms of Use, to access certain areas of the site you will be required to create an account and enter the following Personal Information: a valid email address, first and last name, whether or not you are a student, and if you are not a student, certain practitioner license information limited to your educational institution attended, your license number, and years in practice. You may also submit non-mandatory information as part of the registration process, or after your account has been created, and this is also Account Information. We use this Account Information in order to: (1) determine whether you have sufficient credentials to have an account; (2) communicate with you about your account; and (3) when you use the online product order form, pre-fill certain information in the order form (such as your contact information or delivery address) to facilitate the order process.
  • Patient Information. When you choose to have products shipped directly to your patient, you must submit the following Patient Information: full name and mailing address. You may also submit the patient’s phone number. We will only use this information to deliver the order to the patient. We (or our third party subcontractors) will never contact the patient directly except if needed in order to facilitate delivery.
  • Contact Information. When you use the Contact Form on the Website, we collect your name and email address. We only use this Personal Information for the purpose of replying to your inquiry.
Security of Information

Signature Supplements uses only industry best practices (physical, electronic and procedural) in keeping any data collected (including Personal Information) secure. In addition, Signature Supplements uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Website, and these third parties have been selected for their high standards of security, both electronic and physical.

Non-disclosure of Personal Information to Third Parties

Except as provided in the next paragraph, Signature Supplements does not divulge any Personal Information gathered via the Website to third parties. Moreover, Signature Supplements does not sell, rent, trade or license any Personal Information regarding its users to third parties. Only the employees, representatives, subcontractors, officers, agents, or assigns of Signature Supplements are responsible for the management and development of the Website, and only these individuals have access to the information collected there. These employees, representatives, subcontractors, officers, agents or assigns all have been instructed to comply with the Policy.

Notwithstanding anything in the Policy to the contrary, we may share any information we have collected about you or that you have submitted: (1) in response to subpoenas, court orders, or legal process, or to establish, protect, or exercise our legal rights or defend against legal claims or demands; (2) if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, fraud, or situations involving potential threats to the safety of any person, or any violation of the Terms of Use; (3) if we believe it is necessary to investigate, prevent, or take action regarding situations that involve abuse of the Website infrastructure or the Internet in general (such as voluminous spamming, denial of service attacks, or attempts to compromise the security of the Website infrastructure or the Website generally); (4) to a parent company, subsidiaries, joint ventures, or other companies under common control with Signature Supplements (in which case we will require such entities to honour this Policy); (5) if Signature Supplements is acquired by or merged with another entity (in which case we will require such entity to assume our obligations under this Policy, or inform you that you are covered by a new privacy policy).

Limited Gathering of Information for Analytical and Security Purposes

Signature Supplements automatically collects certain information using the third-party analytics program Google Analytics to help us understand how our users use the Website, but none of this information identifies you personally. For example, each time you visit the Website, we automatically collect your IP address, browser and computer type, access times, the web page from which you came, and the web page(s) you access (as applicable). We use information collected in this manner only to better understand your needs and the needs of the Website users in the aggregate. Signature Supplements also makes use of information gathered for statistical purposes to keep track of the number of visits to the Website, the specific pages on the Website, with a view to introducing improvements.

Your IP address and other relevant information may be used in order to trace any fraudulent or criminal activity, or any activity in violation of the Terms of Use.

Tracking Technology ("Cookies")

Signature Supplements uses tracking technology (“cookies”) on the Website and by using the Website and clicking “I accept” you agree to their use. Cookies are small text files placed on your hard drive when you visit a website, in order to track use of the site and to improve the user experience by storing certain data on your computer. The Website uses “session cookies,” which improve your user experience by storing certain information from your current visit on your computer while you are a Logged-In User. Furthermore, Google Analytics uses a cookie in order to perform the functions described in the previous section of this Policy.

Your browser can be set to refuse cookies or delete them after they have been stored. Please refer to your browser’s help section for instructions. Please note that deleting these cookies may reduce your user experience as a Logged-in User on the Website by requiring you to re-enter certain information, including information required to use the Website and make orders, such as account login information. Furthermore, deleting cookies may prevent certain functions, including the order process, from working at all. Signature Supplements shall not be held responsible for any function that may not operate after you delete cookies, or any losses or damages (pecuniary or otherwise) arising from those functions not operating, or having reduced functionality.

If you are accessing the Website from the European Economic Area (the “EEA”), in compliance with Article 22 of Law 34/2002 of the Information Society Services, we have requested your explicit consent to the use of cookies.

Accounts and their Termination, and Verification and Deletion of Personal Information

If you wish to inquire about and / or verify and Personal Information Signature Supplements holds about you, or you wish to cancel your account and have all your Personal Information (including Account Information) permanently deleted from our records, please contact us using the contact information further up in this Policy.

Notwithstanding the previous paragraph, you acknowledge and agree that if you request all your Personal Information be deleted from our records, certain local server copies may remain for a period of time, in accordance with standard data backup procedures and all applicable laws. Such backup copies will never be used for any purpose whatsoever.

Risks Associated with the Internet

Despite Signature Supplements' best efforts to ensure that third parties will not access or obtain your Personal Information through your use of the Website, complete confidentiality and security cannot currently be guaranteed on the Internet. Communication via the Internet is subject to interception, loss, or alteration. You acknowledge and agree that Signature Supplements cannot be held responsible for damages resulting from the transmission of confidential information or Personal Information over the Internet and that such communications are at your own risk.

Limitation of Liability

Signature Supplements, and / or its respective officers, directors, owners, officials, partners, partnerships, principals, employees, affiliates and other related entities, servants, agents, representatives, successors and assigns, will not be held liable for any losses or damages (pecuniary or otherwise) resulting from the misuse of any information collected by any third party, or any misuse of any information collected through the Website not in violation of the Policy.

Compliance with Privacy Laws

This Policy and Signature Supplements’ practices in general are designed to be in compliance with Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”, S.C. 2000, c. 5. If you have any questions regarding this compliance, please contact us using the contact information further up in this Policy.

Terms of Use

Introduction and Acceptance

Welcome to the Signature Supplements website located at http://signaturesupplements.ca/ (the “Website”) which includes all subdomains present and future. We hope you enjoy your visit and / or use of the Website. By visiting and / or using the Website you agree to be bound by the terms of the present agreement, known as the Terms of Use (the “TOU”).

The Website is owned and operated by Signature Supplements Inc., a duly incorporated company in the province of Nova Scotia, Canada. Where the present TOU refer to “Signature Supplements”, they may refer to Signature Supplements Inc. and / or its officers, directors, employees, agents or representatives, depending on the context. Any reference to “we”, “our”, or “us” in these TOU shall also refer to Signature Supplements.

The TOU were last modified on May 30, 2016. Signature Supplements reserves the right, at any time and without prior notice, to modify or replace any of the TOU. Any changes to the TOU can be found at this URL. It is your responsibility to check the TOU periodically for changes. Your use of the Website following the posting of any changes to the TOU constitutes acceptance of those changes. If we make substantial changes to the TOU that materially affect your legal relationship with Signature Supplements, we will use commercially reasonable efforts to notify you by sending a notice to the primary email address specified in your account or by posting a prominent notice when you log in to your account.

The TOU should be read in conjunction with the Privacy Policy, as both these documents govern your use of the Website. If you are making a purchase of Signature Supplements products, whether ordering through the Website or via other means, you are covered by a separate Purchase Terms and Conditions; these TOU apply only to your use of the Website.

In these TOU, a Website visitor or user may be referred to as “you”. When a Website user has created an account and is logged in, they may be referred to as a “Logged-in User”. If you are representing an organization in your use of the Website, you acknowledge that you have the capacity to legally bind that organization, and hereby accept these TOU on behalf of the organization.

If you have any questions about the TOU, please contact:

Signature Supplements Legal Services legal[at]signaturesupplements[dot]ca or Contact Us

or:
Signature Supplements Legal Services
Unit 39 - 201 Brownlow Avenue
Dartmouth, NS
Canada B3B 1W2

General Code of Conduct for Use of the Website

By visiting and / or using the Website, you agree to:

  • Not use the Website in any manner that in any way violates these TOU;
  • Not use the Website in any manner that violates any intellectual property rights of any third party;
  • Not use the Website in any manner to propagate spam, including but not limited to unsolicited advertising or bulk electronic mail or messages, including to link to a spam or phishing website;
  • Not use the Website in any manner to propagate software viruses, Trojan horses, worms, or any other malicious or non-malicious computer code, files, or programs that are designed or intended to disrupt, damage, limit or interfere with the proper function of any software, hardware, or telecommunications equipment in any form whether belonging to Signature Supplements or a third party, or to damage or obtain unauthorized access to any system, data, password or other information (whether Personal Information or not) of Signature Supplements, other Website users, or any other third party;
  • Not: (1) take any action that imposes or may impose (as determined by Signature Supplements in its sole discretion) an unreasonable or disproportionately large load on Signature Supplements’ (or its third party providers’) infrastructures; (2) interfere or attempt to interfere with the proper functioning of the Website or any activities conducted on the Website; (3) bypass any measures Signature Supplements may use to prevent or restrict access to the Website or any element thereof; (4) use manual or automated software, devices, or other processes to “crawl” or “spider” any page of the Website; or (5) harvest or scrape any content from the Website in an unreasonable manner;
  • Use the Website in good faith, and in compliance with all applicable local, provincial, national, and international laws.
Accounts, Passwords and Logged-in Users

In order to access certain areas on the Website, such as certain product information, certain other information, and online order submission, you are required to create an account. Accounts are free, and are available (at Signature Supplements’ sole discretion) to anyone who provides the requisite information. The information required to create an account is the following: a valid email address, first and last name, whether or not you are a student, and if you are not a student, certain practitioner license information limited to your educational institution attended, your license number, and years in practice. All of this information plus any non-mandatory information you submit as part of the sign-up process may be referred to in the present TOU or the Privacy Policy as “Account Information”.

Registration is generally open to health care professionals and students only. Signature Supplements reserves the right to finally determine who may be approved for an account, without possibility of appeal. If you believe you have been denied an account unfairly, please Contact Us.

If you have been accepted for an account, you will receive login credentials via email, including a temporary password. When you log in with these credentials for the first time, you will be asked to choose a password. It is your responsibility to create a password of sufficient strength that cannot easily be discovered by third parties, and that conforms to the requirements presented to you when you choose the password. Furthermore, for additional security, we reserve the right to occasionally require you to change your password.

If you are a Logged-in User, it is strongly suggested that you log out of your account at the end of every session, or not leave a logged-in account unattended for any period of time. Signature Supplements, and / or its respective officers, directors, owners, officials, partners, partnerships, principals, employees, affiliates and other related entities, servants, agents, representatives, successors and assigns, will not be held liable for any losses or damages, direct or indirect, pecuniary or non-pecuniary, resulting from your failure to log out at the end of the session, an unattended logged-in session, or a third party using the Website with your login information and accessing your account through any means, and disclaims any responsibility in this regard.

As a Logged-User, you acknowledge and agree that your logged-in session will terminate and you will be forcibly logged out after a period of time of inactivity on the Website, approximately thirty minutes. Any information you may have entered on the Website (for example, in an order form) will be lost at such termination of your logged-in session. Signature Supplements shall in no way be held responsible for any losses or damages, direct or indirect, pecuniary or non-pecuniary, resulting from such a forced ending to a logged-in session for inactivity.

Signature Supplements reserves the right to terminate your account, at its sole discretion, at any time and for any reason, including but not limited to whether you have violated the letter or spirit of the TOU, as more further described hereinbelow.

Prices

Any prices on the Website are provided for informational purposes only, and are subject to change without notice. Where there is a discrepancy between a price on the Website and a price in Signature Supplements’ printed materials or given by an employee or representative of Signature Supplements, the latter shall prevail. More information about prices can be found in the Purchase Terms and Conditions.

Health Products Disclaimer

Without limiting the generality of the Disclaimer of Warranties and Limitation of Liability sections further in these TOU, Signature Supplements and / or its respective officers, directors, owners, officials, partners, partnerships, principals, employees, affiliates and other related entities, servants, agents, representatives, successors and assigns, shall not be responsible for any health problems that may arise from use of any of the information on the Website or products ordered through the Website. All information, materials and services presented within the Website are for informational and / or educational purposes only. Information and statements regarding materials have not been evaluated by Health Canada or any other governmental or non-governmental organization. The material, information, services, and products contained on the Website are not intended to be used alone as a treatment, cure or prevention of any condition or disease. You are advised to consult with a physician or other healthcare professional regarding the suggestions, recommendations and products found on the Website and before starting any diet, exercise or supplementation program. Information on the Website is provided for informational purposes and is not meant to substitute for the advice provided by a physician or other medical professional. Information about each product is taken from the labels of the products or from the manufacturer's advertising material. Signature Supplements cannot be held responsible for typographical errors or product formulation changes. You should read carefully all product packaging. If you have or suspect that you have a medical problem, promptly contact your health care provider. Please consult with your physician or other medical care provider regarding any health care questions you may have.

External Links

From time to time Signature Supplements may provide links to other websites or services. Links from the Website may take you to websites or services not covered by these TOU. When you access third party resources on the Internet in this manner, you do so at your own risk. Signature Supplements provides those links as a convenience to you and Signature Supplements takes no responsibility for your use of those other websites or services or protection of your privacy (including collection of your personal information) on those other websites or services. We encourage you to check the Terms of Use and / or Privacy Policy of any website or service you visit. Signature Supplements does not make any claim or warranty whatsoever about the content of those websites or services to which we link, or any products or services available through those websites or the third parties operating those websites.

In no way will Signature Supplements be held responsible for any damages, direct or indirect, pecuniary or non-pecuniary: (1) for your use of websites or other services that may be linked to from the Website or the information thereon; (2) for any virus, Trojan horse, worm or other similar destructive file received as a result of your use of those websites or services; (3) caused by or in connection with, use of or reliance on any content, or products or services (whether free or for purchase) available on or through any linked-to website or service; or (4) for the actions of the operators of any such website or service.

Copyright and Intellectual Property Rights

The content, arrangement and layout of the Website, including but not limited to the trademarks, photos, logos, videos, audio, images, text (in the form of plain text, HTML, or PDFs) and computer code are proprietary to Signature Supplements, either owned or under license, and may not be copied, imitated, reproduced, displayed, distributed, transmitted, decompiled or otherwise used without the express permission of Signature Supplements. Any unauthorized use of the content, arrangement or layout of the Website, computer code, images, logos, videos, audio or trademarks found in the Website or any derivative works thereof may violate civil or criminal laws, including but not limited to intellectual property laws, and Signature Supplements may take action accordingly.

The above paragraph further applies to third party property used as part of the Website, including but not limited to third party computer code. For the purposes of the present section, “computer code” includes source code, frameworks, CSS or JavaScript files, templates, modules, or any similar files.

If you choose to communicate to Signature Supplements suggestions for improvements to the Website or any service or product available on the Website (collectively, “Feedback”), Signature Supplements shall own all right, title, and interest in and to the Feedback and will be entitled to use the Feedback without restriction. You hereby irrevocably assign all right, title and interest in and to the Feedback to Signature Supplements and waive in favor of Signature Supplements, its successor and assigns all your moral rights in the Feedback, and agree to provide Signature Supplements such assistance as Signature Supplements may require to document, perfect, and maintain Signature Supplements’ rights to the Feedback. You acknowledge and agree that, by providing any Feedback to Signature Supplements, you are not entitled to any compensation or reimbursement of any kind from Signature Supplements under any circumstances.

Interruption of Service

From time to time, the Website may be unavailable for brief periods of time for maintenance and / or modifications to the Website. While we will endeavour to make this unavailability as brief as possible, Signature Supplements shall not be held liable for any losses or damages, pecuniary or non-pecuniary, resulting from the interruption of the normal functioning of the Website, and disclaims any responsibility thereto.

Termination of Your Account or the Website and the TOU

You agree that Signature Supplements, in their sole discretion, with or without cause, has the right (but not the obligation) to block your IP address, revoke your account credentials, or otherwise terminate (or temporarily suspend) your access to or use of the Website (or any part thereof), immediately and without notice, for any reason, including, without limitation, if Signature Supplements believes that you have acted inconsistently with the letter or spirit of the TOU or the Privacy Policy.

Signature Supplements may also, in their sole discretion and at any time, discontinue providing the Website, or any part thereof, with or without notice. You agree that Signature Supplements shall not be liable to you or any third party for any losses or damages, pecuniary or non-pecuniary, resulting from termination of your access to the Website, or from Signature Supplements’ termination of the Website or any part thereof.

Termination of the Website or your access to the Website shall terminate the present TOU as between you and Signature Supplements. All provisions of these TOU which by their nature should survive termination of these TOU shall survive termination, including without limitation, intellectual property provisions, disclaimers, indemnity and limitations of liability.

Disclaimer of Warranties

You expressly understand and agree that your use of the Website, the information thereon (whether provided by Signature Supplements or third parties), or any activity arising from your use of the Website or the information thereon or the materials downloaded therefrom is at your sole risk. The Website, any materials downloaded therefrom, or any third party materials, are provided on an "as is" and "as available" basis, and you will be solely responsible for any damage to your computer system or loss of data that results from the download, stream or access of any material obtained through the use of the Website or any other functionalities of the Website, or losses or damages (financial or otherwise) resulting from your use of the Website, the information thereon, any materials downloaded therefrom, or any activity arising from the use of the Website, the information thereon or any materials downloaded therefrom. The information or resources provided through the Website, written or produced by Signature Supplements staff, freelance writers or other subcontractors are known to be as accurate as possible at the time of writing or production, and every effort has been made to ensure that the information from the Website is as accurate and up-to-date as possible. However, certain information may change, and errors or omissions may occur, and Signature Supplements shall not be responsible for any loss or damage, financial or otherwise, resulting from changes or errors in information, or any omission, on the Website.

Signature Supplements expressly disclaims all warranties of any kind, whether express or implied, including but not limited to: warranties of title and non-infringement; warranties that the Website, the information thereon or any materials downloaded therefrom or sent via email, and any third party materials will be uninterrupted, error-free, accurate, reliable and free from virus and other harmful components; and the implied warranties of merchantability and fitness for a particular purpose. Signature Supplements, and its directors, employees, agents, suppliers, partners and subcontractors do not warrant that: (i) the Website will be secure or available at any particular time or location; (ii) any defects or errors or omissions will be corrected; (iii) any content or software available at or through the Website is free of viruses or other harmful components; or (iv) the results of using the Website or any content downloaded therefrom or received via email will meet your requirements.

Limitation of Liability

To the maximum extent permitted by law, you expressly understand and agree that Signature Supplements and / or its shall not be liable for any direct, indirect, incidental, special, consequential, punitive or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses, in contract, tort, strict liability, negligence, general civil liability or any other cause of action under legal or equitable theory, relating to the Website, the information on the Website, the use of the Website, activities arising from your use of the Website, products or services listed on the Website whether used by you or your patients or clients, any third party materials on the Website, or any materials received via email. This limitation of liability applies, without limitation, to any damages or injury caused by any error, omission or other failure of performance by Signature Supplements, its affiliates, business partners, agents or other subcontractors; any interruption, defect or delay in operation or transmission, including communication line failure; any computer virus; and any theft, destruction or alteration of, or unauthorized access to or use of, any electronic records.

Indemnity

Notwithstanding any other term of the TOU or any act or failure to act by Signature Supplements or its agents or subcontractors, you agree to indemnify, defend and hold harmless Signature Supplements and its officers, directors, owners, partners, partnerships, principals, employees, affiliates and other related entities, servants, agents, representatives, successors, assigns and subcontractors where applicable from and against any damages, liabilities, costs and expenses (including attorneys’ fees), claims or demands, arising out of (i) your use of or connection to the Website or the information thereon or information downloaded therefrom or received by email therefrom; (ii) your participation in any activities arising from the Website or the information thereon or information downloaded therefrom or received by email therefrom; (iii) your violation of, or failure to perform your obligations under the TOU or the Privacy Policy; or (iv) your violation of any rights of a third party.

Governing Laws and Jurisdiction

Use of the Website shall be governed by and construed in accordance with the laws of the Province of Nova Scotia, Canada, in force at the time without regard to conflict of law provisions. You agree that any legal action or proceeding between you and Signature Supplements shall be brought exclusively in the courts located in Halifax, Nova Scotia, Canada. The foregoing choice of jurisdiction and venue shall not prevent Signature Supplements from seeking injunctive relief with respect to a violation of intellectual property rights, or enforcement or recognition of any award or order, in any appropriate jurisdiction.

Miscellaneous Provisions
  • The TOU, in conjunction with the Privacy Policy, constitute the entire agreement between you and Signature Supplements with respect to your use of the Website, superseding any prior agreements between you and Signature Supplements. When you submit an order through the Website, you are also bound by the Purchase Terms and Conditions.
  • Signature Supplements shall not be liable for any failure to perform its obligations under the present TOU where such failure results from any cause beyond Signature Supplements’ reasonable control, including, but not limited to, mechanical, electronic or communications failure or degradation.
  • If any provision of the TOU or Privacy is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of the TOU or Privacy Policy, as the case may be, shall remain in full force and effect.
  • The section titles in the TOU and Privacy Policy are for convenience only and have no legal or contractual effect.


P. 1-888-333-8038

F. 1-888-889-0740

A. 50 Eileen Stubbs Ave, Unit 144
Dartmouth NS B3B 0M7

P. 1-888-333-8038

F. 1-888-889-0740

A. 50 Eileen Stubbs Ave, Unit 144
Dartmouth NS B3B 0M7